CRM Development Case Studies
Let's discussA CRM is only as good as the discipline it enforces. The systems below were built for companies where the sales process happens away from the office — in a venue, on a route between retail outlets, or on the phone with a distributor. That changes the design: offline-tolerant mobile clients, geolocation checks instead of self-reported visits, photo evidence attached to a task, and dashboards that show the manager what actually happened rather than what was typed in afterwards. Three projects, three different sales models, one common requirement — the data has to be trustworthy.
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